Professionalism, Quality, Responsiveness, Value.
Excellent, quick, and friendly service! Highly Recommend.
- My story - I was working on my final project for one of my Summer classes at the University of Maryland when I accidentally dropped my whole water bottle on top of my laptop. The laptop suddenly shut off, and I thought it was a goner along with my assignment I spend weeks working on. Likely, I contacted Alejandro soon after that (not thinking I would get it fixed, but perhaps he could save my files). Alejandro was friendly, gave me options, and offered me step-by-step instructions of what he will attempt to do. He understood the time-sensitive nature of my predicament and told me he would get back to me as soon as possible. Long story short. A few hours later, my laptop was fully working! He did a fantastic job and saved me the time and money that it would have caused for me to buy a new laptop. But, most importantly, he allowed me to submit my assignment on time and get the A I had tirelessly worked to earn throughout the school semester. I am beyond thankful! Alejandro was nothing less than fantastic, trustworthy, and professional! He is now my new-to-go guy for any computer fixes.

About a month ago my laptop crashed unexpectedly and I was looking for a computer professional to help fix the problem. It was not easy to find a good one. Fortunately, a good friend of mine highly recommended that I contacted Alejandro Lopez, who has serviced his computers for decades. Alejandro came the next day and solved my problems in no time.

He was very caring and continued helping me ASAP after I called him later because my computer still needed some fine tuning for some new but minor problems. Of all the computer technicians I have used before, I can say that Alejandro is the best. Also, his fees are quite reasonable and affordable. If another computer crisis happens, I will not hesitate to call him immediately. I truly wish him the best in his career.

Highly recommend Excellent service, good price, very professional, alejandro created a new database for my business , that work perfect to have all my clients info in a safe place and for future scheduling!!!

Here is my testimonial.

I am a budget analyst. My computer's Microsoft Excel spreadsheet just stopped working properly and stopped adding, subtracting, dividing, multiplying as it normally does. It didn't make sense. There were numbers at the top of the spreadsheet and numbers on the bottom of the spreadsheet, so you could not identify cells. I have budget deadlines and plenty of budget spreadsheets that keep my budgets numbers aligned and matching. Now, they didn't match. I just didn't need this problem at this time.

However, at that pivotal moment, I called Alfonic Computer Repair on Rockville Pike, Maryland, thinking that maybe someone there would have an answer. Alexandro, the owner, answered the phone and took my call. I explained my Excel dilemma and he was not quite sure how to solve my problem. However, instead of saying, sorry I cannot help you, he took my phone number and address and said that he would stop by my home after work; we did not live that far apart.

True to his word, Alexando knocked on my door with a broad smile and said, how can I help you? After spending only five minutes looking at my Excel spreadsheet, which had baffled me for two days, Alexandro clicked on a Microsoft multiple-choice or optional checklist, and just like that, my Microsoft Excel spreadsheets had numbers aligned at the top again. They worked again.

I am so grateful to Alexandro for taking the time, taking my call, taking responsibility of helping another human being, and driving to my home to fix a problem when most PC computer repair shops would have told me, sorry, I can't help you or bring your computer to the shop.

PS

By the way, there was no charge; that's class!

Philip Weda

December 12, 2020

I know to Alejandro almost 20 years ago, the service its very professional and friendly, I'm think its the best on the world. He has make change lives to million the persons around the world, most the times giving free services. high recommendable for any jobs for your computers problems hardware and software for ever. Its the best Genius on computer science; Alftonic Computers is serving to all my family and my friends. Thank you Alftonic Computers team work.....

Thank you very much for the excellent customer service. You picked up my computer from my home and subsequently delivered the computer to me during the snow (weather advisory). Thank you for solving my computer problems and taking excellent care of my needs!

Amazing service, my computer was water damaged but the guy fixed it!! Its been working like new. I am extremely thankful. He provided updates on my laptop and fixed it fast. Very kind and professional. I would recommend to others.

My laptop stopped working and self diagnosing didn't get me anywhere. Took it in to Alejandro. He found the problem with the motherboard and was able to repair it. Saved me a lot of money from having to buy a new part. This is a honest and professional business. Would highly recommend.

I had recently installed new storage to my gaming pc but for some reason my monitor wasn't picking up my pc. It was bizarre. I thought my graphic card was the problem but later with the help of Alex, I learned my CPU was overcharge with static. Alex was quick solve the problem and helped me the same day I called him. He's going to be my go-to for computer needs.

Alex was very eager and helpful with solving my computer and printer problems. His pleasant, but professional demeanor is a big plus!!! I would definitely recommend, and use the services of Alftonic Computers again.

Alejandro was very professional with great customer service. He took time explaining the issues with my laptop and gave me several options...all at a fair price. I would definitely recommend.

I have used Alftonic Computers on several different occasions and this company has never disappointed me. They are very professional and knowledgeable and makes house calls! which has been a blessing due to my busy work schedule.

Positive: Professionalism, Quality, Responsiveness, Value Alftonic , Computers Is An Absolutely " Great" Computer Service I needed.. My Computer repaired, and Alejandro Was very Professional, Diligent, Focused & Wonderful Customer Service., repaired in "No time".
I will definitely, recommend, "Alftonic" to My Family & Friends.

Alftonic definately stepped up to the plate. They repaired a damaged keyboard quickly, efficiently and at a good price. Without a doubt, they are our preferred vendor for IT.

Excellent experience. You will get the service for your money.

Very friendly and great prices. Got my computer working in a day. Would definitely recommend!

Excellent & friendly service, mi Mac Pro its working like new.

Good Price, fast and professional service, see you next time. thank you.

Best service in Maryland . . Very very very professional

Positive: Professionalism, Quality, Responsiveness.

Positive: Professionalism, Quality, Responsiveness, Value

Positive: Professionalism, Value

They moved locations. They were in Hyattsville, but now in Laurel. I called first for an estimate (that they stayed true to btw). Also, they do free pickup and delivery, which I happily took advantage of (idk how it works in store but I had to pay in cash which is no problem). My laptop was physically damaged. Like it continued to work w/o issue but the part that connected the screen and keyboard was separating. They completed the work the next day. That fast service 👌 🙌 👏